All orders leave the warehouse within 1-3 business days and are shipped from HexArmor® corporate headquarters located in Grand Rapids, Michigan.
Estimated shipping times may vary; please refer to your order confirmation email and tracking number for more information.
Currently, our online store only ships within the 50 United States. We do not accept international addresses.
Orders, returns, exchanges
Cancellations are allowed prior to shipment. All shipments leave our warehouse within 1-3 business days. Please email firstname.lastname@example.org have your order number ready so that we can help you process your request as quickly as possible.
How do I make a return?
If you are not completely satisfied with the items on your order, you may return them, unused and in original packaging within 30 days of delivery. Due to the holidays, items shipped between November 1st and December 31st can be returned up until January 31st.
If you’d like to exchange your new, unused, and unworn item for a different product or a different size, please return the item within 30 days of delivery with original packaging. We will issue you a full refund and you can then place a new order.
By choosing Shop Pay at checkout, you can split your purchase into 4 equal, 0% interest installment payments - with no additional, hidden, or late fees.
1. Add items to your cart 2. Check out with Shop Pay 3. Choose to pay in 4 installments
Your first payment is either due at checkout or 2 weeks after your purchase. The next 3 remaining installments are automatically charged to your card saved on Shop Pay every 2 weeks. Don't worry, you'll get an email reminder before each payment to remind you.
No, there are no late fees if you miss a scheduled payment.
When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into 4 equal, biweekly installment payments—with 0% interest, no hidden or late fees, and no impact on your credit score.* In some instances, your first payment is due when you make your purchase; otherwise, your first payment is due 2 weeks after your purchase.
*Payment options are offered by Affirm and are subject to eligibility check and might not be available in all states. California residents: Affirm Loan Services, LLC is licensed by the Department of Business Oversight. Loans are made or arranged pursuant to California Financing Law license.
If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:
A smaller payment balance on the final payment
Less future payments on the remaining loan balance
If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original debit card or credit card payment method within 3 to 10 business days.
The installments option on Shop Pay is available on debit and credit cards.
HexArmor® warrants that its products will be free from defects in workmanship and materials. This limited warranty expires 90 days from original purchase date and does not include deterioration from wear, abuse, accident or chemical exposure. No statement made by or on behalf of HexArmor® in the price list or collateral literature is a warranty that any HexArmor® product is fit for a particular purpose.