Contact Us | SafetyGloves by HexArmor | SafetyGloves by HexArmor

Contact Us

Order support and general questions

The quickest way to help you is through email. We will respond in one-two business days.

Address: 640 Leffingwell Ave NE, Grand Rapids, MI 49505

Hours: Monday - Friday 9AM - 5PM EST

Customer Service Phone: (616) 459-4144 ext: 727


Returns & Exchanges

Need to return, replace, or exchange an item?

Either email us at orders@safetygloves with your order number and the request included, or give us a call at 616-459-4144 extension # 727. Please have your order number ready so that we can help you process the return as quickly as possible.

All freight costs related to returns and exchanges or replacement orders will be the customer's responsibility.

If you are not completely satisfied with the items on your order, you may return them within 30 days of delivery.

Returned items must be in new, resalable condition with all original manufacturer tags and packaging to receive a full refund. Returns that do not meet these requirements may be assessed a $5/item restocking fee. At any time, HexArmor® reserves the right to reject any return requests received.


If you’d like to exchange your new, unused, and unworn item for a different product or different size, please return the item within 30 days of delivery with the original packaging. We will issue you a full refund and you can then place a new order.

If you received an incorrect or defective item, please email us at so that we can make it right!

Other information

We reserve the right, at our sole discretion, to cancel or refuse any order for any reason at any stage of the online ordering process, including after an order has been submitted and whether or not the order has been confirmed. We will attempt to contact you if all or any portion of your order is canceled, or if additional information is required to accept your order.

All orders will leave our warehouse within 1-3 business days. Estimated shipping times may vary; please refer to your order confirmation email and tracking number for more information. During the holiday season, you may experience a shipping delay. We will do our best to make sure your order is shipped promptly! 

We offer the following shipping options:

FedEx SmartPost (3-5 business days): $5.99FedEx Expedited Shipping (2 business days): $11.99


This site and all information, content, materials, products and services included on or otherwise made available to you through this site are provided on an "as is" and "as available" basis, unless otherwise specified in writing. We make no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, products or services included on or otherwise made available to you through this site, unless otherwise specified in writing. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that this site; information, content, materials, products or services included on or otherwise made available to you through this site; their servers; or e-mail sent from us are free of viruses or other harmful components. We will not be liable for any damages of any kind arising from the use of this site or from any information, content, materials, products (including software) or services included on or otherwise made available to you through this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

HexArmor® disclaims any and all liability for the acts, omissions and conduct of any users or other third parties in connection with or related to your use of the website. You assume total responsibility for your use of the website and any linked sites. Your sole remedy against HexArmor® for dissatisfaction with the site or any content is to stop using the site or any such content. This limitation of relief is a part of the bargain between the parties.

Any products purchased by you are purchased “as is” and “with all faults”. HexArmor® disclaims all warranties in connection with the products, expressed or implied, regarding any matter whatsoever, including without limitation description, quality, design, performance, specifications, condition, merchantability and fitness for a particular purpose and of all other obligations and liabilities of HexArmor®. You acknowledge that you are not relying on our skill or judgment to select or furnish goods suitable for any particular purpose. HexArmor® neither assumes, nor authorizes any other person to assume for it, any other liability in connection with the sale of product.

Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

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