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United StatesSo the first pair I ordered came straight from the factory package, with an incision through the left index finger of the glove. At first I was kinda upset, almost 40$ and kinda thought I bit the bullet, especially since I do structural steel dual shield FCAW process 10 hours a day, 5 days a week. I contacted the company about the problem, and they sent me a new pair free of charge due to the defect. Huge kudos for being a company not only with quality PPE, but also looking out for the customer and fixing their error within 3 days. Seriously impressed with the comfortably and heat resistance is pretty hefty for how much dexterity the gloves have to offer. PS Keep that puncture rubber away from heat as much as possible, it will sizzle like bacon 😅
Jack, thank you for your feedback! Stay safe.
United StatesPaid almost 40$ for these gloves, claim to be cut resistant. I opened my package today and low and behold, straight from the package from factory there is an incision that goes all the way into the left index finger and skin is exposed, really hope I can in some way get compensation for this error which will surely make the gloves wear faster and already cause a risk for burns
Jack, Thank you for your review. We apologize that the gloves came with this defect. It looks like we sent a replacement out to you on Tuesday. Please let us know if the replacement has any defects.
